Execucom Service Packages

Execucom offers our premium services at prices so affordable that any small business can afford them. Take a look at our variety of Service Packages below. We are also able to tailor a custom package at your request. Contact Us for details.

Voice Response Only

– $24.95 per month base rate

– All voice response with automated outbound notification

Unlimited voice mail, text messaging, and email notification

– No operator calls (or minutes) included

– Option to allow operator access for a per min fee

– Management of on-call schedules managed via web on-call tool

General Tiered Services

Includes 100 minutes of operator time, 1 hr of service training, included email/text outbound notification

Service training is associated with training our staff on your custom tools and functions

– Base rate for operator training is $35/hr beyond the included 1 hr

Operator time beyond the initial 100 minutes is billed at $0.73/min (6 second rounding)

The secure supervised texting service is an optional app that encrypts text messages, and gives tracking. This package includes a single device compliance license

– We can speak more about this optional tool after you have had a chance to review

If combined with Alarm Monitoring (more than 250 accounts monitored) $0.71/min (external origin) & $0.64/min (Internal)

Dealers in good standing with more than 250 active accounts monitored at Centralarm, we will discount tiered services bundle base prices by $100 per 250 accounts monitored up to 1,000 accounts.

Customer Service Support Package

– Base Rate determined by contract relationship
(not below $65 per month)

– Per Minute Operator Pricing determined by contract relationship
(not below $0.63 per minute)

– Per Minute Outbound Patching determined by contract relationship
(not below $0.15 per minute)

Unlimited voice mail, text messaging, and email notification

– Training Rate per Hour for ‘train-the-trainer’ model service implementation for custom SOP